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Production Period

PIECEFULMIND jewellery is handmade. Please allow 1-2 working days for production of your jewellery. 

Sterling Silver Products

All silver products of PIECEFULMIND have a 925 mark. Sterling silver has a high ductility, so it tends to bend easier than other kinds of metals. When a sterling silver earring post is bent, you can easily be un-bend it with your fingers. It will become straight again!

Jewellery Care

For the longer lasting color of gold plated jewelry, please follow these instructions.

  • Store your jewelry in a dark and dry area
  • Avoid water or any type of liquid(skincare products, perfume) contact as much as possible - Remove your jewelry before swimming and exercising
  • Buff your jewelry with a soft cloth after using
  • Keep your jewelry in a small plastic zip bag - squeeze the excess air out before closing to reduce contact with air

RETURN & REFUND

For sanitary reasons, return is only possible when you received faulty items.
Please be aware that due to the nature of handmade products, fine scratches and marks will not be the reasons for a refund. 
If you have received a faulty item, please contact us. We will help you with your case as quickly as possible. 

 

About our warranty, you can find the information here.